BUG: Property rendering can't load the models

[BrandVV]

When I try to view a propertie over the NexusDashboard, it will show me the Content under: Property Content with the correct items.
As soon as I try to render a singe item or view the XML of the model I will get a 500 error from Nginx, and when I try to render the full propertie, I will just get the green sqare empty.

The Console of the Dashbaord throws this error: [ERROR] Exception on /properties/get_model/70368744177671/mtl/2 [GET] -> FileNotFoundError: [Errno 2] No such file or directory: 'app/cache/BrickModels/mesh\\ftcommunityitems\\rew_modularcastlealtcolor_gate.lod2.mtl'

When I check, all of the folders under app/cache do contain what they should, but the BrickModels folder is empty.

I do not know how to sole this unfortunately, and would appreciate every help.

[aronwk-aaron]

It has to do with file path mismatching. DLU server had the same and it was solved recently. I just need to implement the same logic

Mainly affects some FT (free trial) release models and ninjago release models

[BrandVV]

Okay, thank you very much for your fast answer.
I really appreciate it.

[aronwk-aaron]

closing as a environmental issue

[aronwk-aaron]

actually, I do need to fix this