Which CRM Events Are Most Useful to Log for AI Training?

[Isaac24Karat]

To improve my AI booking assistant, I’m logging key user actions to help:

• Train fallback behavior
• Identify drop-off points
• Feed future personalization

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Here are the events I’m logging now:

• Booking started
• Pickup time selected
• Price shown
• Booking completed
• Booking dropped (timeout / abandonment)

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❓Looking for input:

• What other CRM events should be tracked?
• How fine-grained should logs be?
• Any examples of AI that used CRM logs to improve performance?

I’m building this as part of a real-world AI assistant for ski transfer booking.

Let me know what’s worked for you 🚀
👉 ai-booking-optimization-system