Root Abraham Issue #217
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We've made changes to the User Table and to Managers Table. The user 'Root, Abraham' is no longer listed in any of them, but it still appears on some detail pages and in Events XLS exports. What can be done? 
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Replies: 1 comment 3 replies
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While the user is deleted, the history is not. For instance, uncommitting the old and committing a new course timetabling solution will update the notes on the class events. |
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This workaraound didn't help. Uncommitting-committing or restarting Tomcat or clearing cache didn't work. Abraham Root is still there. |
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This is not a workaround. The user logging is there by design. If you have just renamed the admin user (reusing the external id of the Root user), you may also need to update the Event Contact record. To do so, you can edit an event that had the Root, A as the main contact, change the name, email, etc, and check the "Please confirm the change in your contact information." toggle, click Update Event. |
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Now I see. All events have to be edited for proper contact information even after renaming the user since they are in the history already. Thank you! |
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This is not a workaround. The user logging is there by design.
If you have just renamed the admin user (reusing the external id of the Root user), you may also need to update the Event Contact record. To do so, you can edit an event that had the Root, A as the main contact, change the name, email, etc, and check the "Please confirm the change in your contact information." toggle, click Update Event.