App cannot find my fan

[robinheghan]

My homey pro stands in the room directly above the fan, so I'd be surprised if range was the problem 🤔

[christian-ek]

Sadly, Homey has a problem with Bluetooth. It's either not finding the device or failing to connect to it. Before the fan shows up in the app it will need to connect to it and fetch the name of the device for the device list. I know other Bluetooth apps have the same issue.

[robinheghan]

Ahh, ok. Thanks for getting back to me :)