[Shield playstore install] Only first alphabetic server shown ?

[typhoe]

Bug Description

Hi,

new user here, I just bought Plezy on the playstore and installed it on my nVidia Shield AndroidTV.

After signing in, I only see a library from the server a friend shared with me a long time ago (had forgotten about it honestly) but not MY own server...
How do you select the server you want to use ? I tried to find some documentation or post about it but there is none (that I found)... From what I read in various issues, Plezy should display all libraries from all server directly ?
Using Plex official app, I can select the server to use and I can (obviously) use my server as expected...
What am I missing here ?
I don't see anything in the log...
Thank you

Steps to Reproduce

to reproduce, well ... have 2 server access on your account, and just use plezy on Shield I guess?

Expected Behavior

See either all the libraries from all server or far better, be able to choose which server to use

Actual Behavior

only show one server (don't know if that's why but it name start with a b and mine with a t... so first in alphabetic order)

Plezy Version

1.16.1 (from playstore)

Platform

Android TV

Device Information

Shield Android TV model P2897

Logs and Stack Traces

Logs

Paste logs here

Screenshots

No response

Additional Context

No response

[edde746]

Logs?

[typhoe]

I'm trying to see how to get them...
I have debug enabled, but I only see how to copy them to clipboard in the app... and I have nothing on my androidTV to send the clipboard to me :'(

[typhoe]

I didn't manage to get the logs... sorry, I spend nearly one hour but can't find a working solution...
Can't install email or working clipboard manager on androidTV, and google keyboard doesn't seem to allow pasting in a browser (and finding one I could install on androidTV was also a pain).
Please add an option to save the log on the shared /storage (that we can easily access either to copy on usb device or with adb -no root-)
For now, you can close that issue, I'll desinstall plezy for now and retry in a few month hoping someone will manage to reproduce that problem and send some logs.
Sorry for bothering and thank you.

[typhoe]

My friend just replied to me (I asked him to remove my access to his server).
So now, in the debug log, I see these steps:

• failed to connect to any servers
• connected to 0/1 servers successfully
• failed to connect to <my_server_name>
  if I try to expand, I can't scroll down so I only see a part of the trace
  Exception: no working connection found
  Stack trace (I took a picture of my screen and used OCR... may have some typo):

#0 MultiServerManager._createClientForServer (package:plezy/services/multi_server_manager.dart:83)
<asynchronous suspension>
#1 MultiServerManager.connectToAllServers.<anonymous closure> (package: plezy/services/
multi_server_manager.dart:181) <asynchronous suspension>
#2 Future.timeout.<anonymous closure> (dart: async/future_impl.dart:1061)
<asynchronous suspension>
#3 Future.wait.<anonymous closure> (dart: async/future.dart: 546)
<asynchronous suspension>
#4 MultiServerManager.connectToAllServers (package: plezy/services/multi_server_manager.dart: 205)
<asynchronous suspension>
#5 ServerConnectionOrchestrator.connectAnd Initialize (package: plezy/services/
server_connection_orchestrator.dart:43)
<asynchronous suspension>
#6 _SetupScreenState._loadSavedCredentials (package: plezy/main.dart: 388)
<asynchronous suspension>

[edde746]

Could you try this build? Make sure debug logging is on (if it wasn't, force stop the app in settings after enabling it), then go into the log menu, press the "Upload" button and share the log ID.

[typhoe]

yes, that I can.

I dis-installed the version installed from the playstore and used adb to install the arm64-v8a, scanned the qr-code to sign in... except all I get is a red "failed to connect to any servers. Please check network and try again."

My Shield is on a vlan. That vlan can't access my server on its internet dns (no loopback) but should be able to reach it on the exposed secondary "Custom server access URLs" set in my plex server "https://my_dns_alias:32400,http://my_plex_server_ip_in_vlan:32400"

I went "back" to cancel that display, and was able to open plezy then.
I went into settings, enabled debug logging, went back again to androidTV home,
Hit twice Home button, force close plezy.
Reopen plezy and uploaded the logs

Log ID: cndx5

I can scroll the logs with this version, so I see that Plezy try my dns_alias (as said,no loopback on this vlan, won't work), my WAN ip (same, would need a loopback) and plex direct dns alias but not my local IP in the vlan as it should ?
That is what the plex android app use.