Thumbnails Not Generating After Uploading HEIC/DNG Photos #14349
Description
The bug
After uploading a batch of HEIC and DNG photos to Immich, I encountered several issues:
-
The HEIC photos are not viewable in either the thumbnails or the preview. -
Since this upload, no thumbnails are being generated for any new photos. -
The jobs responsible for generating thumbnails seem to be blocked. -
My home server is now constantly running at 25% CPU load, and this seems to be caused by Immich.
I suspect the HEIC/DNG files might have triggered this behavior, but I'm unsure if they are the root cause. Restarting the server and the Immich service didn't resolve the issue.
I've uploaded one of the HEIC pictures here: https://we.tl/t-Njfn9gi0Hz in the hopes it might help with reproducing the issue.
I'm not seeing any helpful logs in any of the containers.
The OS that Immich Server is running on
6.8.12-Unraid
Version of Immich Server
v1.121.0
Version of Immich Mobile App
v1.121.0 build.168
Platform with the issue
- Server
- Web
- Mobile
Your docker-compose.yml content
name: immich
services:
immich-server:
container_name: immich_server
image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
devices:
- /dev/dri:/dev/dri
volumes:
# Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the stack.env file
- ${UPLOAD_LOCATION}:/usr/src/app/upload
- /etc/localtime:/etc/localtime:ro
env_file:
- stack.env
depends_on:
- redis
- database
restart: always
healthcheck:
disable: false
networks:
- immich
- dockernet
immich-machine-learning:
container_name: immich_machine_learning
image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
volumes:
- model-cache:/cache
env_file:
- stack.env
restart: always
labels:
- traefik.enable=false
healthcheck:
disable: false
networks:
- immich
redis:
container_name: immich_redis
image: docker.io/redis:7.4-alpine@sha256:c1e88455c85225310bbea54816e9c3f4b5295815e6dbf80c34d40afc6df28275
healthcheck:
test: redis-cli ping || exit 1
restart: always
labels:
- traefik.enable=false
networks:
- immich
database:
container_name: immich_postgres
image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
env_file:
- stack.env
labels:
- traefik.enable=false
environment:
POSTGRES_PASSWORD: ${DB_PASSWORD}
POSTGRES_USER: ${DB_USERNAME}
POSTGRES_DB: ${DB_DATABASE_NAME}
POSTGRES_INITDB_ARGS: '--data-checksums'
volumes:
- ${DB_DATA_LOCATION}:/var/lib/postgresql/data
healthcheck:
test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
interval: 5m
start_interval: 30s
start_period: 5m
command: ["postgres", "-c", "shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
restart: always
networks:
- immich
volumes:
model-cache: null
networks:
immich: {}
dockernet:
external: trueYour .env content
# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables
# The location where your uploaded files are stored
UPLOAD_LOCATION=/mnt/user/immich
# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release
# Connection secrets for postgres and typesense. You should change these to random passwords
TYPESENSE_API_KEY=X
DB_PASSWORD=X
PUBLIC_LOGIN_PAGE_MESSAGE=XImmich Server
# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
DB_DATA_LOCATION=/mnt/user/container/immich/database
REDIS_HOSTNAME=immich_redis
PUBLIC_IMMICH_SERVER_URL=https://X.deReproduction steps
- Upload one/several HEIC and DNG photos to Immich.
- Attempt to view thumbnails and previews for these photos.
- Observe if the thumbnail generation jobs for subsequent uploads fail.
Relevant log output
No response
Additional information
No response