Water Leakage Bug

[niraviry]

Hi.
I had a water leakage few days back. The meter showed the drop icon untill I have solved the proble.
From the log I can see the water leakage indicator popped up 3 days before I realy got a notification from my municipaly.
Furthermopre, the leagage was fixed and the drop icon no longer appears at the meter nor in my municipaly water company but it is showes its on in the binary sensor.
That looks like a bug.

[elad-bar]

can you please share screenshot / diagnostic file / logs?
not sure I understand the issue as the integration doesn't calculate leak by itself, only sensor available is for alert under the account

[niraviry]

Hi. The water meter showed the drop icon when the leakage was true. The binary sensor is still on and was on before it all started. I have verified it with Meniv Rishon Lezion. Now the binary sensor is still on although Meniv sees it is off and I see no drip icon on the meter. If you still need logs, I will do that later. The on start on the 12th while the message arrived from Meniv on the morning of the 15th and is still on. No leakage at the 16th noon time where I have fixed the leakage. Nir בתאריך יום ו׳, 18 באוק׳ 2024 ב-10:17 מאת Elad Bar ***@***.***

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: can you please share screenshot / diagnostic file / logs? not sure I understand the issue as the integration doesn't calculate leak by itself, only sensor available is for alert under the account — Reply to this email directly, view it on GitHub <#83 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ABYPXNQ3FMA7RVT45K3NPNLZ4CYZDAVCNFSM6AAAAABQFIXUF2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMRRGYZDIMBUHA> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[elad-bar]

Which meter icon?
Please be more accurate, sensor name / diagnostic file / logs,
your terms are not aligned with the name of sensors,
In addition, i'm not guessing what happened in your physical meter nor integration , without actual data I cannot assist,
Once you will be next to it, pls share the missing details

Thanks

[niraviry]

Hi. I thought you know the display of the meter. Adding an image. נשלח מה-iPhone שלי‫ב-18 באוק׳ 2024, בשעה 11:15, ‏‏Elad Bar ***@***.***> כתב/ה:‬ Which meter icon? Please be more accurate, sensor name / diagnostic file / logs, your terms are not aligned with the name of sensors, In addition, i'm not guessing what happened in your physical meter nor integration , without actual data I cannot assist, Once you will be next to it, pls share the missing details Thanks —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

[niraviry]

The top line has a flow sensor on the left hand side, an icon that shows there is a flow and its direction and a leakage icon on the right hand side. The picture was taken during the leakage time frame. Now the drop icon is no longer on but the binary sensor of the integration is still on. Hope this helps. Nirנשלח מה-iPhone שלי‫ב-18 באוק׳ 2024, בשעה 11:15, ‏‏Elad Bar ***@***.***> כתב/ה:‬ Which meter icon? Please be more accurate, sensor name / diagnostic file / logs, your terms are not aligned with the name of sensors, In addition, i'm not guessing what happened in your physical meter nor integration , without actual data I cannot assist, Once you will be next to it, pls share the missing details Thanks —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

[niraviry]

BTW, the meter model is ARAD LR9 D and or TAVOR 20-Z (both appear on the meter).

[elad-bar]

Did you share a picture? Asking because it's not attached.

In addition, as I understand you are talking about the meter UI itself, not related to HA, is that correct?

[niraviry]

Now doing it.

[elad-bar]

This is a repo for integration between Arad portal (cloud) and Home Assistant.

If something is not working well between the the meter itself to notifcations configured in the portal, please ask you municipality to address it with Arad.

If something is not aligned between Arad portal and the integration, please provide logs and diagnostic file,
Otherwise, I cannot assist.

Please don't describe what happens in the meter, it is not relevant, as what important is just the cloud service.

[niraviry]

This picture show 0.8m^3/h flow, positive flow (water consumption) and the drop icon which indicate there is a leakage (set by the meter itself). This correlates with the Meniv servers (Rishon LeZion).

[elad-bar]

Again, please provide logs and diagnostic file

[niraviry]

OK.Checking how to do that. Anyway it looks like a mismach between Arad servers and the municipaly. The municipaly is OK related to the meter.

[elad-bar]

The question is whether you see the same details between Arad and HA,
If not, I will need the information to understand what causes it

[elad-bar]

Instruction how to do that are available in readme
https://github.com/maorcc/citymind_water_meter?tab=readme-ov-file#troubleshooting

[niraviry]

Got the diagnostics (removed other intergrations entries)
config_entry-citymind_water_meter-01J246VDD33C989SDT46WKYPYP.json