New accounts only see Development and Test realms - main ChromieCraft realm not appearing

[PrepperShepherd]

Three accounts were created yesterday (January 30, 2026) from the same household. All three accounts experience the same issue:
Problem:

When logging into the game, only "Development" and "Test" realms appear in the realm list
The main "ChromieCraft" realm does not appear at all
On the Development realm, mobs don't attack unless attacked first
Test realm shows a warning not to play there

What we've verified:

realmlist.wtf contains: set realmlist logon.chromiecraft.com
Config.wtf also shows correct realmlist
Accounts are registered on chromiecraft.com and can log into the website
Characters page shows a character created on Development server
Server status page shows 681 players online, so the main realm is up
Downloaded the official client directly from chromiecraft.com/en/downloads/
Telnet to logon.chromiecraft.com:3724 connects successfully
Telnet to logon.chromiecraft.com:8085 hangs (doesn't connect)

Additional note:
Profile page on the website shows "Could not login as this user" at the top, which seems suspicious.
We don't have access to a mobile hotspot to test from a different network, and are having trouble accessing Discord at the moment.
Any help would be appreciated. Happy to provide any additional information needed.

[BeefSteaker]

Hi, the development realm is the main one and the one you want to play on.
Starter zone mobs are mostly neutural and wont aggro onto you until you attack them

[PrepperShepherd]

Hello and thank you! I think I hit level 5 or 6 last night, and nothing has attacked me yet. Usually spiders and wolves for sure will. And definitely the scarlet acolytes. I'll keep going, but I've never experienced this before. I'm in the starting Undead zone and so far I'm free to just blast everything with no consequences. If I attack one scarlet acolyte, the rest of them just stand there and watch. Doesn't seem to be working right to me.

[PrepperShepherd]

To clarify the specific behavior I'm seeing:

I'm level 5-6 in Tirisfal Glades (Undead starting zone)
No mobs have aggroed me unprovoked — not spiders, wolves, Scarlet Crusade, or any other hostile mobs
When I attack a Scarlet Acolyte, nearby Scarlet mobs do not assist — they just stand there and watch
Every mob I've encountered so far behaves as if it's neutral/passive until I initiate combat
Mobs that should be linked (like groups of Scarlet Crusade) don't seem to react when I attack one of their group

This doesn't match my experience on retail WoW or other private servers — mobs like Young Night Web Spiders, Ragged Scavengers, and Scarlet Crusade should all be aggressive and attack on sight. Linked mobs should assist when a nearby mob is attacked.
Is this a known issue, or is there something specific to my account/connection that might cause this? Let me know if you need me to test anything specific.

[heyitsbench]

Young Night Web Spiders and Ragged Scavengers are neutral in Wrath (not the case in vanilla), though the Scarlets seem to be marked as hostile on Wowhead. However, bugs are to be reported on the proper issue tracker, not here.

EDIT: Nevermind, according to Wowhead comments, even the Scarlets got made neutral.

[PrepperShepherd]

Ah, good to know! I played mostly in vanilla/TBC so I was expecting the old behavior. Didn't realize Blizzard made those changes in Wrath. Thanks for the clarification — everything is working as intended then. Appreciate the quick responses!