Skip to content

Commit 0ab616b

Browse files
Update dashboard-faq.md
1 parent e5f2089 commit 0ab616b

File tree

1 file changed

+14
-0
lines changed

1 file changed

+14
-0
lines changed

docs/dashboard-faq.md

Lines changed: 14 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -46,3 +46,17 @@ Data sampling is the practice of analyzing a subset of all data to uncover the m
4646
Plausible does not use any data sampling by default. We collect and store 100% of the data regardless of how many pageviews you have. The stats in your dashboard reflect 100% accurate data of what happens on your site.
4747

4848
However, on some dashboard views that have a lot of data such as those with more than 10 million pageviews, we apply limited data sampling to make the dashboard load as fast as possible.
49+
50+
## Why don't I see my own visits?
51+
52+
If you've just installed Plausible and aren't seeing your own visits, there are a few common reasons:
53+
54+
- **WordPress plugin**: Our [official WordPress plugin](https://wordpress.org/plugins/plausible-analytics/) excludes logged-in admin visits by default. If the verification tool confirms the tracking is working, you have nothing to worry about.
55+
- **Shields**: The [Shields feature](excluding.md) lets you block visits based on IP addresses, hostnames, countries or specific pages. Check whether you have any rules that might be excluding your own visits.
56+
- **Adblockers**: If you're using a browser extension or network-level adblocker, it may be blocking the Plausible script. Consider setting up a [proxy](proxy/introduction.md) to serve the script as a first-party connection.
57+
58+
For more details, see our full [troubleshooting guide](troubleshoot-integration.md).
59+
60+
## How quickly will I see data after installing the script?
61+
62+
Data appears in real-time. As soon as the first visit is counted after installing the Plausible snippet, your dashboard will start displaying stats with no delays. If you see a blinking green dot instead of the dashboard, it means we haven't recorded any visits yet. Our testing tool will launch automatically to help you verify the installation.

0 commit comments

Comments
 (0)