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BUG: Cloning does not work. #443

@RKeithHoward

Description

@RKeithHoward

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  • I have searched the existing issues and found no duplicates

Issue Type

Bug Report

Description

We use Dynamics CRM On Premises, version 9.1
The Level Up add-in worked until the most recent update in September 2025. Now it crashes, with the following message, when we try to clone any record in any entity:
Your Dynamics CRM page load was blocked by CRM’s built-in parameter validation, because the URL that opened the form includes a query-string parameter that CRM does not allow.
This is the exact error reported in the log file: System.InvalidOperationException: CRM Parameter Filter - Invalid parameter 'modifiedonbehalfbytype=systemuser' in Request.QueryString on page
We have tried it in both Edge and Chrome.

Steps to Reproduce (for bugs)

Click 'Clone' on any record.

Expected Behavior

The record to be cloned.

Browser

Edge

Operating System

Windows

Window Mode

Normal

Form Mode (for form-related issues)

Modern UI

Dynamics 365 / Power Apps Version

9.1

Admin Status

Admin

Deployment Type

On-Premise

App Type

Customer Service Workspace

Entity Name

No response

Additional Context

No response

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