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Description
Prerequisites
- I have searched the existing issues and found no duplicates
Issue Type
Bug Report
Description
We use Dynamics CRM On Premises, version 9.1
The Level Up add-in worked until the most recent update in September 2025. Now it crashes, with the following message, when we try to clone any record in any entity:
Your Dynamics CRM page load was blocked by CRM’s built-in parameter validation, because the URL that opened the form includes a query-string parameter that CRM does not allow.
This is the exact error reported in the log file: System.InvalidOperationException: CRM Parameter Filter - Invalid parameter 'modifiedonbehalfbytype=systemuser' in Request.QueryString on page
We have tried it in both Edge and Chrome.
Steps to Reproduce (for bugs)
Click 'Clone' on any record.
Expected Behavior
The record to be cloned.
Browser
Edge
Operating System
Windows
Window Mode
Normal
Form Mode (for form-related issues)
Modern UI
Dynamics 365 / Power Apps Version
9.1
Admin Status
Admin
Deployment Type
On-Premise
App Type
Customer Service Workspace
Entity Name
No response
Additional Context
No response
Screenshots / Recordings
No response