Add initial AI blog post (#366)

I wasn't sure the best way to frame this,
so started with sharing a great talk from WTD.

This is at least a start for writing about AI,
and felt like something I could at least ship.
I think we need to continue to formalize this into docs,
describing the different approaches (RAG, Semantic Search, Community
Curation),
but that seemed harder than a more "opinion" piece to get started.

Refs readthedocs/readthedocs.org#12514

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Co-authored-by: Copilot <198982749+Copilot@users.noreply.github.com>

Author: ericholscher

content/images/ai-brain.jpg

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+title: How to think about AI and documentation tools
+date: 2025-11-24
+description: Exploring perspectives on AI tools and their role in documentation.
+category: Meta
+tags: vision, ai, docs, tools
+authors: Eric Holscher
+status: published
+image: /images/ai-brain.jpg
+image_credit: Photo by <a href="https://unsplash.com/@eclipticgraphic?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText">Ecliptic Graphic</a> on <a href="https://unsplash.com/photos/a-computer-circuit-board-with-a-brain-on-it-_jg8xh2SsXQ?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText">Unsplash</a>
+
+
+AI has been a hot topic in docs for the past year.
+It's hard to figure out how to use it effectively,
+and hallucinations are a significant problem for many users and documentation authors.
+
+My views on AI have been shaped by the talk [Alex Garnett - Docs AI Tooling is Better (and Better for Us) than You Think](https://www.youtube.com/watch?v=6p6LttjaSNM&list=PLZAeFn6dfHplMbtJtidqFFtL7rt3ASNSR&index=9) from Write the Docs Portland 2025.
+
+<iframe width="560" height="315" src="https://www.youtube-nocookie.com/embed/6p6LttjaSNM?si=VI9UYkG-Z8XNfwaq" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
+
+## Do what you love
+
+The primary takeaway I had from the talk is that we should think more about the parts of documentation we like doing.
+Being reflective and intentional about what we enjoy doing is a good practice in general,
+and large industry shifts are a great time to do that.
+
+One of his key points was that AI excels at small, focused technical tasks.
+Instead of asking AI to write the docs,
+we should use it to help with the parts we don't like doing.
+Things like translating from Markdown to reStructuredText,
+fixing grammar, or generating boilerplate are great places where the drudgery can be automated away.
+
+Keep the human in the loop for creation and editing,
+but use machines at the things machines have been good at for a long time.
+
+## Help users discover
+
+In terms of the user benefits of AI,
+thinking about it as another path of discovery of the existing content is a great framing.
+This presents in two different places:
+
+* Improved search using semantic understanding of existing pages
+* Chat interfaces that reference existing documentation explicitly in replies using Retrieval Augmented Generation (RAG)
+
+The big thing here is using the existing content to enable discovery,
+not generating new content that may or may not be correct.
+**Creating new pathways for users to find the content they need is a great way to leverage AI.**
+
+## Add additional context
+
+On top of the existing documentation,
+the talk references the ability to bring all the community spaces into a single interface.
+Bringing GitHub issues, forums, pricing, and website information all into a single place.
+
+Allowing LLMs to index user-generated content like forum posts and GitHub issues is a challenge.
+The quality and accuracy of this content can vary significantly,
+and outdated or incorrect information could mislead users when surfaced by AI.
+But bringing in things you control like product pricing,
+and website information is a nice element.
+
+I'm personally excited about the larger vision here though,
+but it feels like a work in progress.
+The dream of being able to leverage community contributions in more spaces has been long held,
+and we're getting close to something that could unlock a lot of the value stored up in those old threads.
+
+## Moving forward
+
+We're looking at writing integration guides for many of these AI use cases,
+but wanted to share this talk as a starting point for thinking about how to engage with AI.
+We're excited about how AI is making written docs even more valuable and useful,
+and we'll continue to explore this space and work to integrate it where it makes sense.