Reader properties on status are always Null

[tuxmaster5000]

When calling:
readers.get_status
the property's are always NULL:
status='ONLINE' battery_level=None battery_temperature=None connection_type=None firmware_version=None last_activity=None state=None
sample code:

client = Sumup(api_key="API key")
print(client.readers.get_status(merchant_code="<m-code>", reader_id="<reader id>").data)

[VitorVRS]

Hello,

Older firmware versions doesn't report those information.
I assume your device is not up to date, thus Null values.
Please make sure you firmware version is higher than 3.3.38.0.

If that is not the case, please share additional information, like serial number, Reader ID, etc.

[tuxmaster5000]

I have checked it on 2 devices. Both has FW 3.3.38.0.
Here are the reader id of the first device:

rdr_018K2649HD9QXBEK9M9VWDZGH7

[VitorVRS]

@tuxmaster5000 sorry, the version should be higher than 3.3.39.0

This version is still being rolled out, so it should be available to you soon (this week)

[tuxmaster5000]

Ok thanks I will wait and report when the new version was delivered.

[tuxmaster5000]

FW 3.3.39.2 makes it much better, but not all values are filled.
Here the output of it:

status='ONLINE' battery_level=33.05 battery_temperature=24 connection_type=None firmware_version='3.3.39.2' last_activity=datetime.datetime(2026, 1, 6, 15, 53, 22, 599882, tzinfo=TzInfo(UTC)) state='IDLE'

The connection_type filed is still None.

[VitorVRS]

The connection_type filed is still None.

Yes, unfortunately, only firmware versions higher than 3.3.40.0 will provide that information.
Which is planned to be released next month.