UNIVERSITY OF WEST ATTICA
SCHOOL OF ENGINEERING
DEPARTMENT OF COMPUTER ENGINEERING AND INFORMATICS
Knowledge Management
Vasileios Evangelos Athanasiou
Student ID: 19390005
Supervision
Supervisor: Phivos Mylonas, Associate Professor
Athens, January 2025
This repository contains a comprehensive research report authored by Vasileios Evangelos Athanasiou at the University of West Attica. The study provides a comparative analysis of six recent research works to identify emerging trends, applications, and challenges in Knowledge Management Systems (KMS) as of early 2025.
| Section | Folder/File | Description |
|---|---|---|
| 1 | papers/ |
Research papers and comparative study material |
| 1.1 | papers/sources/ |
Source scientific papers used in the study |
| 1.1.1 | papers/sources/COMPETITIVE ADVANTAGE MODEL THROUGH KNOWLEDGE.pdf |
Study on competitive advantage through knowledge management |
| 1.1.2 | papers/sources/Discovering_Trends_and_Journeys_in_Knowledge-Based_Human_Resource_Management_Big_Data_Smart_Literature_Review_Based_on_Machine_Learning_Approach.pdf |
Literature review on knowledge-based HR management |
| 1.1.3 | papers/sources/Knowledge Management Systems Functionalities.pdf |
Analysis of KMS functionalities |
| 1.1.4 | papers/sources/Ontology-Based_Knowledge_Management_Tools_for_Knowledge_Sharing_in_OrganizationA_Review.pdf |
Review of ontology-based KM tools |
| 1.1.5 | papers/sources/Topic maps as a tool for facilitating collaborative work.pdf |
Topic maps for collaborative knowledge work |
| 1.1.6 | papers/sources/Trends in the Role of ICT in Higher Education Knowledge Management Systems.pdf |
ICT trends in academic KMS usage |
| 1.2 | papers/Comparative-Review.pdf |
Comparative review in English |
| 1.3 | papers/Συγκριτική-Ανασκόπηση.pdf |
Comparative review in Greek |
| 2 | presentation/ |
Presentation material |
| 2.1 | presentation/Knowledge-Management-Systems.pptx |
English presentation slides |
| 2.2 | presentation/Συστήματα-Διαχείρισης-Γνώσης.pptx |
Greek presentation slides |
| 3 | review/ |
Final review documents |
| 3.1 | review/Knowledge-Management-Systems.pdf |
English review document |
| 3.2 | review/Συστήματα-Διαχείρισης-Γνώσης.pdf |
Greek review document |
| 4 | README.md |
Repository overview and usage instructions |
The report examines how modern organizations leverage knowledge to enhance competitiveness, innovation, and decision-making through Knowledge Management Systems.
KMS have evolved significantly, moving from simple document repositories toward intelligent and collaborative digital ecosystems.
Key insights derived from the research include:
-
Technological Integration
KMS are evolving into dynamic systems incorporating Artificial Intelligence (AI), ontologies, and gamification techniques. -
Knowledge Types
Systems efficiently manage explicit knowledge (documents, databases), while capturing and utilizing tacit knowledge (experience, skills, and insights) remains challenging. -
Sector Applications
Significant benefits appear in:- Higher Education through collaborative research and learning systems.
- Business and Human Resource Management through improved decision-making and sustainability.
The research analyzes six academic papers selected from reputable scientific databases such as ACM Digital Library and IEEE Xplore.
Selection criteria included:
-
Technological Importance
Focus on AI, Semantic Web, ontologies, and knowledge mapping technologies. -
Practical Impact
Support for collaboration, decision-making, and organizational innovation.
| Paper Topic | Primary Purpose | Key Findings |
|---|---|---|
| Topic Maps in Pedagogy | Collaborative learning in education | Improved engagement by connecting learning topics |
| KMS Enhancement | Improving system operations | Gamification and workflow automation increase system efficiency |
| Competitive Advantage | Business sustainability | Knowledge sharing quality improves organizational performance |
| ICT in Higher Education | Technology in universities | E-learning and Semantic Web support research collaboration |
| HRM Trends | Knowledge use in HR | AI and Big Data strengthen organizational capabilities |
| Ontology-Based Tools | Organizational knowledge sharing | Semantic tools help extract tacit knowledge automatically |
Despite rapid progress, several challenges remain:
-
Security & Privacy
Cloud-based KMS raise concerns about data protection and cybersecurity. -
Digital Divide
Developing regions face infrastructure limitations that hinder KMS adoption. -
Personalization Needs
Future systems must adapt to individual user skills and organizational workflows.
Vasileios Evangelos Athanasiou,
Knowledge Management Systems,
University of West Attica, Athens, Greece, January 2025.