Agentic AI Customer Support Orchestrator

Overview

This project implements a "Hub-and-Spoke" agentic AI system using n8n. It simulates a technical support team with a central Controller Agent routing issues to specialized experts (Python Backend vs. General Support).

Features

• Controller Agent: Analyzes user intent to route tickets without solving them.
• Custom Tool (clean_log_tool): JavaScript-based tool to sanitize raw server logs by removing timestamps.
• Specialized Workflows:
  • Python Expert: Fixes API/Backend code.
  • General Assistant: Handles operational queries using Wikipedia and Time tools.

Prerequisites

• n8n (Self-hosted or Cloud) v1.0+
• Groq API Key (for Llama-3.3-70b model)

Setup Instructions

1. Import DevSupport_Orchestrator_Workflow.json into n8n.
2. Set up your Groq Credentials in n8n.
3. Activate the workflow or use the "Test Workflow" button.

Usage

• Python Debugging: Type "I have a Python error: [logs]"
• General Info: Type "What time is it?"