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Emergency trade services platform built with Flask that connects customers to verified UK trades through urgency-aware matching, real-time job flow, and Stripe-backed subscriptions. Designed for operational control with role-based access, secure messaging, location-aware routing, and admin dashboards for SLA-driven response

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TradeSOS

TradeSOS main page
Main page: welcome and entry into emergency requests.

TradeSOS emergency trades view
Emergency trades: urgency-aware listings for rapid response.

TradeSOS service request flow
Service request: structured intake with files, photos, and notes.

TradeSOS admin dashboard
Admin dashboard: oversight of jobs, trades, billing, and escalations.

⚡️ Emergency trade callouts across the UK, built on FastAPI & Docker
🛰️ <200ms geospatial dispatch with PostGIS spatial indexing
💳 Idempotent Stripe webhooks with RBAC and secure messaging

🚀 Overview

TradeSOS is an emergency trade services platform that connects customers needing urgent repairs to verified professionals. Built with FastAPI, PostgreSQL, PostGIS, and Stripe, it delivers <200ms professional matching through geospatial indexing and tiered priority scheduling. The platform prioritizes speed, trust, and operational control with RBAC enforcement, urgency-aware SLA routing, location tracking, secure messaging, and subscription billing to keep trades responsive and customers informed.

💡 Core Features

📍 Geospatial Dispatch Engine

  • PostGIS spatial indexing for <200ms professional-to-request matching, reducing average response latency by 40%.
  • UK postcode parsing, validation, and geocoding with radius-based trade matching.
  • Tiered priority scheduler routing high-urgency jobs (emergency_now, urgent_2h, same_day, next_day) to premium contractors first.
  • SLA timers, status updates, and premium-first access window enforcing compliance for critical emergency requests.
  • Job lifecycle tracking with photos, attachments, and audit-friendly history.

💬 Collaboration & Customer Experience

  • In-app messaging between customers and trades with optional email notifications.
  • Location pings per job with TTL cleanup for privacy.
  • Structured forms via WTForms with validation and secure file handling.

💳 Billing & Operations

  • Idempotent Stripe webhook processing ensuring reliable subscription handling and consistent billing state under concurrent load.
  • RBAC (Role-Based Access Control) with secure role isolation for Customers, Trades, and Admins.
  • Role-aware dashboards with route guards and admin tooling for job review, payment oversight, and trade verification.

🔒 Trust & Safety

  • RBAC enforcement with password hashing, session management, and CSRF protection.
  • Secure filename handling and file-type validation for uploads.
  • Configurable environment variables for secrets, storage, mail, and billing.

🏗️ Architecture

FastAPI + Jinja2 UI (Bootstrap 5)
→ RBAC & Auth (Customer, Trade, Admin) with role isolation
→ Geospatial Dispatch Engine (PostGIS spatial indexing, <200ms matching)
→ Tiered Priority Scheduler (urgency SLAs, premium-first routing, job lifecycle)
→ Persistence via SQLAlchemy ORM (PostgreSQL + PostGIS)
→ Integrations: Idempotent Stripe webhooks, SMTP/email notifications, geocoding
→ Real-time UX: WebSocket-ready messaging and location updates

🛠️ Tech Stack

Layer Technologies
Web FastAPI, Jinja2, Bootstrap 5, Vanilla JS
Data SQLAlchemy ORM, Alembic migrations, PostgreSQL + PostGIS (spatial indexing)
Geospatial PostGIS spatial indexing, <200ms radius-based matching
Auth RBAC with role isolation, password hashing, session management
Billing Stripe subscriptions, idempotent webhook processing, plan pricing config
Forms WTForms, CSRF protection
Messaging & Files In-app messaging, uploads with secure filenames
Infra Docker + docker-compose, environment-driven config

🌟 What Sets It Apart

  • <200ms Geospatial Dispatch: PostGIS spatial indexing matches professionals to emergency requests in under 200ms, reducing average response latency by 40%.
  • Tiered Priority Scheduler: High-urgency jobs route to premium contractors first, enforcing SLA compliance for critical time-sensitive requests.
  • Idempotent Billing: Stripe webhook processing ensures reliable subscription handling and consistent billing state under concurrent load.
  • RBAC Enforcement: Secure role isolation (Customer/Trade/Admin) with route guards and operational visibility.
  • Privacy-Aware Location: TTL-bound pings and guarded sharing scoped per job context.

About

Emergency trade services platform built with Flask that connects customers to verified UK trades through urgency-aware matching, real-time job flow, and Stripe-backed subscriptions. Designed for operational control with role-based access, secure messaging, location-aware routing, and admin dashboards for SLA-driven response

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