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Therapy-focused conversation design portfolio: intake, CBT coach, DBT distress, teen support, psychiatry follow-ups.

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Conversational Design Portfolio — Clare Jordan, LPCC

This portfolio highlights projects that show how I approach problem-solving through conversational interfaces in mental health care. Each example includes a problem statement, design rationale, flow diagram, example dialog, safety guardrails, and alignment with best practices in therapy and user experience.

Projects

  • 01-intake-matcher — A guided intake conversation that improves therapist matching and reduces client drop-off
  • 02-cbt-coach — A short CBT exercise to support skill practice between sessions
  • 03-dbt-distress — A de-escalation flow using DBT skills with safety guardrails
  • 04-teen-support — A youth-friendly assistant that provides simple stress management tools
  • 05-psychiatry-followup — A weekly check-in to track mood, sleep, and side effects, with alerts for follow-up

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These projects are designed to demonstrate my ability to blend clinical expertise, user experience, and conversational design principles in order to make mental health care more accessible, effective, and safe.

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Therapy-focused conversation design portfolio: intake, CBT coach, DBT distress, teen support, psychiatry follow-ups.

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