zammad · ralf401 · Jan 29, 2025 · Jan 29, 2025 · Jan 29, 2025 · Jan 29, 2025
diff --git a/images/manage/groups/group-management.png b/images/manage/groups/group-management.png
diff --git a/images/manage/macros/macro-actions.png b/images/manage/macros/macro-actions.png
diff --git a/images/manage/macros/macro-clone-and-remove.gif b/images/manage/macros/macro-clone-and-remove.gif
diff --git a/images/manage/macros/macro-clone-and-remove.png b/images/manage/macros/macro-clone-and-remove.png
diff --git a/images/manage/macros/macro-example-mark-ticket-as-spam.gif b/images/manage/macros/macro-example-mark-ticket-as-spam.gif
diff --git a/images/manage/macros/macro-example-mark-ticket-as-spam.png b/images/manage/macros/macro-example-mark-ticket-as-spam.png
diff --git a/images/manage/macros/macro-example-postpone-ticket-for-7days.gif b/images/manage/macros/macro-example-postpone-ticket-for-7days.gif
diff --git a/images/manage/macros/macro-example-postpone-ticket-for-7days.png b/images/manage/macros/macro-example-postpone-ticket-for-7days.png
diff --git a/images/manage/macros/macro-overview.png b/images/manage/macros/macro-overview.png
diff --git a/images/manage/organizations/add-new-organization-dialog.gif b/images/manage/organizations/add-new-organization-dialog.gif
diff --git a/images/manage/organizations/administrative-changing-organization-settings.png b/images/manage/organizations/administrative-changing-organization-settings.png
diff --git a/images/manage/organizations/import-or-update-organizations-via-csv.png b/images/manage/organizations/import-or-update-organizations-via-csv.png
diff --git a/images/manage/public-links/public-links-action-menu.png b/images/manage/public-links/public-links-action-menu.png
diff --git a/images/manage/public-links/public-links-management.png b/images/manage/public-links/public-links-management.png
diff --git a/images/manage/public-links/public-links_clone-links.gif b/images/manage/public-links/public-links_clone-links.gif
diff --git a/images/manage/public-links/public-links_delete-links.gif b/images/manage/public-links/public-links_delete-links.gif
diff --git a/images/manage/public-links/public-links_rearrange-links.gif b/images/manage/public-links/public-links_rearrange-links.gif
diff --git a/...profile-filtering-for-specific-organization-by-created-at-within-last-month.png b/...profile-filtering-for-specific-organization-by-created-at-within-last-month.png
diff --git a/images/manage/roles/role-overview.png b/images/manage/roles/role-overview.png
diff --git a/images/manage/templates/adding-new-template.png b/images/manage/templates/adding-new-template.png
diff --git a/images/manage/templates/template-management.png b/images/manage/templates/template-management.png
diff --git a/images/manage/text-modules/add-or-update-text-modules-by-importing-csv.png b/images/manage/text-modules/add-or-update-text-modules-by-importing-csv.png
diff --git a/images/manage/text-modules/clone-or-delete-text-modules.png b/images/manage/text-modules/clone-or-delete-text-modules.png
diff --git a/images/manage/text-modules/managing-text-modules.png b/images/manage/text-modules/managing-text-modules.png
diff --git a/images/manage/trigger/trigger-management.png b/images/manage/trigger/trigger-management.png
diff --git a/images/manage/users/import-user-data-with-csv.png b/images/manage/users/import-user-data-with-csv.png
diff --git a/images/manage/webhook/webhook-logs-and-entries.png b/images/manage/webhook/webhook-logs-and-entries.png
diff --git a/images/manage/webhook/webhook-new-buttons.png b/images/manage/webhook/webhook-new-buttons.png
diff --git a/images/manage/webhook/webhook-sample-payload.png b/images/manage/webhook/webhook-sample-payload.png
diff --git a/locale/admin-docs.pot b/locale/admin-docs.pot
@@ -8,7 +8,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad Admin Documentation pre-release\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-01-29 09:42+0100\n"
+"POT-Creation-Date: 2025-01-29 13:25+0100\n"
 "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
 "Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
 "Language-Team: LANGUAGE <LL@li.org>\n"
@@ -6619,7 +6619,7 @@ msgid "This is the URL title that's being displayed to your users."
 msgstr ""
 
 #: ../manage/knowledge-base.rst:149
-#: ../manage/webhook/log.rst:19
+#: ../manage/webhook/log.rst:14
 #: ../system/integrations/elasticsearch.rst:57
 msgid "URL"
 msgstr ""
@@ -6859,15 +6859,15 @@ msgid "Managing Macros"
 msgstr ""
 
 #: ../manage/macros/how-do-they-work.rst:54
-msgid "You can delete or even clone existing macros in the Admin Panel under **Manage > Macros**."
+msgid "Edit your macros by simply clicking on it. You can delete or even clone existing macros by clicking on the ︙ action menu and select the desired action:"
 msgstr ""
 
-#: ../manage/macros/how-do-they-work.rst:61
-msgid "Screencast showing the creation of a new macro via cloning and its removal"
+#: ../manage/macros/how-do-they-work.rst:None
+msgid "Screenshot showing the macro action menu"
 msgstr ""
 
-#: ../manage/macros/how-do-they-work.rst:61
-msgid "When cloning a macro, you *must* click \"Submit\" for the duplicate to be created."
+#: ../manage/macros/how-do-they-work.rst:62
+msgid "When cloning a macro, make sure to click \"Submit\" for the duplicate to be created."
 msgstr ""
 
 #: ../manage/macros/learn-by-example.rst:2
@@ -6921,7 +6921,7 @@ msgid "current user"
 msgstr ""
 
 #: ../manage/macros/learn-by-example.rst:0
-msgid "Screencast showing spam macro configuration and behavior"
+msgid "Screenshot showing spam macro configuration"
 msgstr ""
 
 #: ../manage/macros/learn-by-example.rst:22
@@ -6949,7 +6949,7 @@ msgid "relative / 7 / days"
 msgstr ""
 
 #: ../manage/macros/learn-by-example.rst:0
-msgid "Screencast showing postpone macro configuration and behavior"
+msgid "Screenshot showing postpone macro configuration"
 msgstr ""
 
 #: ../manage/organizations/index.rst:20
@@ -7251,24 +7251,19 @@ msgstr ""
 msgid "The “Organizations” panel provides tools to manually manage organization entries. See :ref:`organization-details-reference` for help with the New/Edit Organization dialog."
 msgstr ""
 
-#: ../manage/organizations/via-the-admin-panel.rst:14
-#: ../manage/users/via-the-admin-panel.rst:13
-msgid "👥 Creating and editing users"
-msgstr ""
-
-#: ../manage/organizations/via-the-admin-panel.rst:0
-msgid "Screencast showing an organization being created."
+#: ../manage/organizations/via-the-admin-panel.rst:11
+msgid "👥 Creating and editing organizations"
 msgstr ""
 
-#: ../manage/organizations/via-the-admin-panel.rst:13
-msgid "Click the **New Organization** button to open the New Organization dialog, or click on an existing organization to edit."
+#: ../manage/organizations/via-the-admin-panel.rst:9
+msgid "Click the **New Organization** button to create a new one. Simply click on an existing organization to edit it. You can even clone an organization by using the icon in the \"Action\" column."
 msgstr ""
 
-#: ../manage/organizations/via-the-admin-panel.rst:35
+#: ../manage/organizations/via-the-admin-panel.rst:32
 msgid "🗑️ Deleting organizations"
 msgstr ""
 
-#: ../manage/organizations/via-the-admin-panel.rst:17
+#: ../manage/organizations/via-the-admin-panel.rst:14
 msgid "Organizations currently can only be removed via data privacy by deleting the last organization member and then choose ``yes`` for *Delete organization?*."
 msgstr ""
 
@@ -7277,22 +7272,22 @@ msgid "Screencast showing an organization being selected for deletion with\n"
 "its last organizational member."
 msgstr ""
 
-#: ../manage/organizations/via-the-admin-panel.rst:26
+#: ../manage/organizations/via-the-admin-panel.rst:23
 #: ../manage/users/via-the-admin-panel.rst:20
 msgid "Use the ⋮ **Actions** menu to open the **Delete User** dialog."
 msgstr ""
 
-#: ../manage/organizations/via-the-admin-panel.rst:28
+#: ../manage/organizations/via-the-admin-panel.rst:25
 #: ../manage/users/via-the-admin-panel.rst:22
 msgid "💥 **Deleting a customer destroys all their associated tickets!**"
 msgstr ""
 
-#: ../manage/organizations/via-the-admin-panel.rst:30
+#: ../manage/organizations/via-the-admin-panel.rst:27
 #: ../manage/users/via-the-admin-panel.rst:24
 msgid "To learn more, see :doc:`/system/data-privacy`."
 msgstr ""
 
-#: ../manage/organizations/via-the-admin-panel.rst:34
+#: ../manage/organizations/via-the-admin-panel.rst:31
 msgid "Technically organization removal is possible via :docs:`Zammad's API </api/organization.html>`, however, this only works in very specific situations. You may want to stick to data privacy as of now."
 msgstr ""
 
@@ -7591,59 +7586,47 @@ msgid "Re-arrange Links"
 msgstr ""
 
 #: ../manage/public-links.rst:102
-msgid "By default Zammad sorts your public links in the order you've created them. That may be a problem if you add a link later on. For this reason you can easily change the link order by dragging them to another position."
+msgid "By default Zammad sorts your public links in the order you've created them. That may be a problem if you add a link later on. For this reason you can easily change the link order by dragging them to another position by using the ≣ handle."
 msgstr ""
 
-#: ../manage/public-links.rst:106
+#: ../manage/public-links.rst:107
 msgid "These changes are affective immediately."
 msgstr ""
 
-#: ../manage/public-links.rst:None
-msgid "Screencast showing re-arranging public links by using drag & drop"
-msgstr ""
-
-#: ../manage/public-links.rst:114
+#: ../manage/public-links.rst:112
 msgid "Actions for Existing Links"
 msgstr ""
 
-#: ../manage/public-links.rst:121
+#: ../manage/public-links.rst:119
 msgid "Updating existing entries"
 msgstr ""
 
-#: ../manage/public-links.rst:117
+#: ../manage/public-links.rst:115
 msgid "Got a typo in your URL or title? Want to change the context the link is being shown on? No problem! Just click on the affected link title and adjust the entry as needed."
 msgstr ""
 
-#: ../manage/public-links.rst:121
+#: ../manage/public-links.rst:119
 msgid "You'll be given the same options as you have during the link creation."
 msgstr ""
 
-#: ../manage/public-links.rst:131
-msgid "Cloning"
+#: ../manage/public-links.rst:133
+msgid "Cloning & Removing"
 msgstr ""
 
-#: ../manage/public-links.rst:124
+#: ../manage/public-links.rst:122
 msgid "If you want to add a new link that's very similar to an existing one, simply click on ⋮ and select *Clone*."
 msgstr ""
 
-#: ../manage/public-links.rst:127
+#: ../manage/public-links.rst:125
 msgid "Zammad will open a new public link dialogue with the existing settings filled in."
 msgstr ""
 
-#: ../manage/public-links.rst:0
-msgid "Screencast showing the public link cloning via ⋮ Actions → Clone"
-msgstr ""
-
-#: ../manage/public-links.rst:139
-msgid "Removing"
-msgstr ""
-
-#: ../manage/public-links.rst:134
-msgid "If you no longer require a public link, you can remove it by using ⋮ and selecting *Delete*. Zammad will ensure that you really want to remove the entry with a modal. Be aware that the deletion is **final**. There's no way to bring back removed public links."
+#: ../manage/public-links.rst:128
+msgid "If you no longer require a public link, you can **remove** it by using ⋮ and selecting *Delete*. Zammad will ensure that you really want to remove the entry with a modal. Be aware that the deletion is **final**. There's no way to bring back removed public links."
 msgstr ""
 
 #: ../manage/public-links.rst:0
-msgid "Screencast showing the public link removal via ⋮ Actions → Delete"
+msgid "Screenshot showing the ⋮ action menu in public links"
 msgstr ""
 
 #: ../manage/report-profiles.rst:2
@@ -9575,31 +9558,31 @@ msgstr ""
 msgid "Editing templates"
 msgstr ""
 
-#: ../manage/templates.rst:49
+#: ../manage/templates.rst:50
 msgid "If your template no longer fits your need or contains errors, simply click on the template name to edit it."
 msgstr ""
 
 #: ../manage/templates.rst:0
 msgid "Cloning templates"
 msgstr ""
 
-#: ../manage/templates.rst:53
+#: ../manage/templates.rst:54
 msgid "Zammad allows you to clone existing templates and continue your new template from there."
 msgstr ""
 
-#: ../manage/templates.rst:56
+#: ../manage/templates.rst:57
 msgid "To do so, use *⋮ Actions* of the desired template in your list and choose *Clone*. A new template modal will open with attributes prefilled."
 msgstr ""
 
 #: ../manage/templates.rst:0
 msgid "Removing templates"
 msgstr ""
 
-#: ../manage/templates.rst:60
+#: ../manage/templates.rst:61
 msgid "If you no longer require a specific template, use *⋮ Actions* in the list and choose *Delete*."
 msgstr ""
 
-#: ../manage/templates.rst:63
+#: ../manage/templates.rst:64
 msgid "Be aware that the deletion is permanent."
 msgstr ""
 
@@ -9915,7 +9898,7 @@ msgstr ""
 
 #: ../manage/time-accounting.rst:157
 #: ../manage/time-accounting.rst:171
-#: ../manage/webhook/log.rst:34
+#: ../manage/webhook/log.rst:29
 msgid "Created at"
 msgstr ""
 
@@ -10587,6 +10570,10 @@ msgstr ""
 msgid "The “Users” panel provides tools to manually manage user accounts. See :ref:`user-details-reference` for help with the New/Edit User dialog."
 msgstr ""
 
+#: ../manage/users/via-the-admin-panel.rst:13
+msgid "👥 Creating and editing users"
+msgstr ""
+
 #: ../manage/users/via-the-admin-panel.rst:0
 msgid "Screencast showing a user being created."
 msgstr ""
@@ -11680,59 +11667,55 @@ msgstr ""
 msgid "Zammad provides a history of your recent webhooks. You can find them below **Recent logs**."
 msgstr ""
 
-#: ../manage/webhook/log.rst:0
-msgid "Webhook logs showing possible issues with third party communication"
-msgstr ""
-
-#: ../manage/webhook/log.rst:12
+#: ../manage/webhook/log.rst:7
 msgid "If you need more details you can click on the request link in question. Zammad will provide a modal with the following information:"
 msgstr ""
 
-#: ../manage/webhook/log.rst:16
+#: ../manage/webhook/log.rst:11
 msgid "Direction"
 msgstr ""
 
-#: ../manage/webhook/log.rst:16
+#: ../manage/webhook/log.rst:11
 msgid "Always ``out``."
 msgstr ""
 
-#: ../manage/webhook/log.rst:19
+#: ../manage/webhook/log.rst:14
 msgid "The URL Zammad sent the request to."
 msgstr ""
 
-#: ../manage/webhook/log.rst:22
+#: ../manage/webhook/log.rst:17
 msgid "Method"
 msgstr ""
 
-#: ../manage/webhook/log.rst:22
+#: ../manage/webhook/log.rst:17
 msgid "Always ``POST``."
 msgstr ""
 
-#: ../manage/webhook/log.rst:26
+#: ../manage/webhook/log.rst:21
 msgid "Status"
 msgstr ""
 
-#: ../manage/webhook/log.rst:25
+#: ../manage/webhook/log.rst:20
 msgid "Contains the HTTP status code the remote server replied with. Should be ``2xx`` if successful."
 msgstr ""
 
-#: ../manage/webhook/log.rst:29
+#: ../manage/webhook/log.rst:24
 msgid "Request"
 msgstr ""
 
-#: ../manage/webhook/log.rst:29
+#: ../manage/webhook/log.rst:24
 msgid "Contains the request Zammad sent (HTTP header and payload)"
 msgstr ""
 
-#: ../manage/webhook/log.rst:32
+#: ../manage/webhook/log.rst:27
 msgid "Response"
 msgstr ""
 
-#: ../manage/webhook/log.rst:32
+#: ../manage/webhook/log.rst:27
 msgid "Contains the remotes response header."
 msgstr ""
 
-#: ../manage/webhook/log.rst:35
+#: ../manage/webhook/log.rst:30
 msgid "Date and time the request was sent."
 msgstr ""
 

diff --git a/manage/macros/how-do-they-work.rst b/manage/macros/how-do-they-work.rst
@@ -51,12 +51,13 @@ Creating Macros
 Managing Macros
 ---------------
 
-You can delete or even clone existing macros in the Admin Panel under **Manage > Macros**. 
+Edit your macros by simply clicking on it. You can delete or even clone
+existing macros by clicking on the ︙ action menu and select the desired action:
 
-.. figure:: /images/manage/macros/macro-clone-and-remove.gif
+.. figure:: /images/manage/macros/macro-clone-and-remove.png
    :align: center
    :width: 80%
-   :alt: Screencast showing the creation of a new macro via cloning and its removal
+   :alt: Screenshot showing the macro action menu
 
-   When cloning a macro, you *must* click "Submit" for the duplicate
-   to be created.
+When cloning a macro, make sure to click "Submit" for the duplicate to be
+created.
diff --git a/manage/macros/learn-by-example.rst b/manage/macros/learn-by-example.rst
@@ -14,10 +14,10 @@ To learn about macros in detail, go to the section
    :Tags:  add ``spam``
    :Owner: current user
 
-   .. figure:: /images/manage/macros/macro-example-mark-ticket-as-spam.gif
+   .. figure:: /images/manage/macros/macro-example-mark-ticket-as-spam.png
       :align: center
-      :width: 70%
-      :alt: Screencast showing spam macro configuration and behavior
+      :width: 60%
+      :alt: Screenshot showing spam macro configuration
 
    .. tip:: 💡 Run this macro in a :doc:`/manage/scheduler`
       to periodically clean up unwanted tickets.
@@ -32,7 +32,7 @@ To learn about macros in detail, go to the section
    :Pending Till: relative / 7 / days
    :Owner:        current user
 
-   .. figure:: /images/manage/macros/macro-example-postpone-ticket-for-7days.gif
+   .. figure:: /images/manage/macros/macro-example-postpone-ticket-for-7days.png
       :align: center
-      :width: 70%
-      :alt: Screencast showing postpone macro configuration and behavior
+      :width: 60%
+      :alt: Screenshot showing postpone macro configuration
diff --git a/manage/organizations/via-the-admin-panel.rst b/manage/organizations/via-the-admin-panel.rst
@@ -5,13 +5,10 @@ The “Organizations” panel provides tools to manually manage organization
 entries. See :ref:`organization-details-reference` for help with the
 New/Edit Organization dialog.
 
-👥 Creating and editing users
-   .. figure:: /images/manage/organizations/add-new-organization-dialog.gif
-      :alt: Screencast showing an organization being created.
-      :align: center
-
-      Click the **New Organization** button to open the New Organization dialog,
-      or click on an existing organization to edit.
+👥 Creating and editing organizations
+      Click the **New Organization** button to create a new one. Simply click
+      on an existing organization to edit it. You can even clone an organization
+      by using the icon in the "Action" column.
 
 🗑️ Deleting organizations
    Organizations currently can only be removed via data privacy by deleting