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atovpeko merged 5 commits into from
Dec 4, 2025
Merged

Update for free service restarts #4591

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update for free service restarts
atovpeko Nov 24, 2025
8cb0b2c
Merge branch 'latest' into 518-docs-rfc-update-maintenance-and-upgrad…
billy-the-fish Nov 27, 2025
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Merge branch 'latest' into 518-docs-rfc-update-maintenance-and-upgrad…
atovpeko Nov 27, 2025
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Update use-timescale/upgrades.md
atovpeko Dec 4, 2025
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Merge branch 'latest' into 518-docs-rfc-update-maintenance-and-upgrad…
atovpeko Dec 4, 2025
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4 changes: 3 additions & 1 deletion use-timescale/upgrades.md
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Expand Up @@ -39,7 +39,7 @@ After a maintenance upgrade, the DNS name remains the same. However, the IP addr
## Minor software upgrades

If you do not [manually upgrade $TIMESCALE_DB][minor-manual-upgrade] for non-critical upgrades,
$CLOUD_LONG performs upgrades automatically in the next available maintenance window. The upgrade is first applied to your $SERVICE_SHORTs tagged `#dev`, and three weeks later to those tagged `#prod`. [Subscribe][subscribe] to get an email notification before your `#prod` $SERVICE_SHORTs are upgraded. You can upgrade your `#prod` $SERVICE_SHORTs manually sooner, if needed. See [Service management][service-management] for how to manage $SERVICE_SHORT tags.
$CLOUD_LONG performs upgrades automatically in the next available maintenance window. The upgrade is first applied to your standard $SERVICE_SHORTs tagged `#dev`, and three weeks later to those tagged `#prod`. [Subscribe][subscribe] to get an email notification before your `#prod` $SERVICE_SHORTs are upgraded. To upgrade your `#prod` $SERVICE_SHORTs manually before the service window, see [Service management][service-management].

Most upgrades that occur during your maintenance windows do not require any downtime. This means that there is no
$SERVICE_SHORT outage during the upgrade. However, all connections and transactions in progress during the upgrade are
Expand All @@ -51,6 +51,8 @@ able to do so. Best practice is to [schedule your maintenance window][define-mai
disrupts your workloads as little as possible and [minimize downtime with replicas][minimize-downtime]. If there are no
pending upgrades available during a regular maintenance window, no changes are performed.

Free $SERVICE_SHORTs are upgraded and restarted during the maintenance window each week, if there is a new version available. Some background maintenance tasks performed at other times can also cause connection resets. When a connection reset occurs, you can immediately reconnect to your $SERVICE_SHORTs.

To track the status of maintenance events, see the $CLOUD_LONG [status page][status-page].

### Minimize downtime with replicas
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